There seems to be a growing attitude that the Francis Report will not result in any great change. No doubt there will be a few worthy policies generated—although the amount […]
Penny Campling: The last thing the NHS needs is a compassion “pill”
Reading the Francis Report for many of us is like looking in a mirror. The mirror is at an angle, magnifying the perversities in the picture, but it is all […]
Penny Campling: How will shame play out in the wake of the Francis report?
One word that keeps being used in response to the Francis report into failings at Mid Staffordshire NHS Foundation Trust is “shame.” Interestingly, it seems to be used more than “guilt” and […]
Penny Campling: What does apologising for a dysfunctional culture really mean?
The Francis Inquiry report rightly focuses on the need to transform the healthcare culture. It has made it clear that fault lines run throughout the NHS, from top to bottom, […]
Penny Campling: Thoughts on a healthcare culture—part 4
An important aspect of my job as a clinical director was acting as a buffer between the ever increasing number of new policy initiatives gathering in the system at large […]
Penny Campling: Thoughts on a healthcare culture—part 3
Why do good staff become bad? This seems a particularly pertinent question for those of us interested in healthcare in the aftermath of Mid Staffordshire, Winterbourne View, and the repeated […]
Penny Campling: Thoughts on a healthcare culture—part 2
I recently attended a symposium at the Tavistock Clinic entitled Cultures of Care: Cruelty and Kindness. As the Tavistock is a psychoanalytic institution, there was a lot of focus on […]
Penny Campling: Thoughts on healthcare culture
How many of us feel the culture in the NHS brings out the best in us? Judging from the majority of staff surveys, not many. I happen to think this […]