Is working from home really working?

The COVID-19 pandemic has had a lasting effect on the working practices in many industries and organisations, and the NHS is no exception. Video outpatient appointments have become increasingly common for many hospital specialties and over one in three GP consultations are now conducted virtually, compared with one in seven before the pandemic [1,2]. But […]

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“The cobbler’s children have no shoes” by Emma Hadley and Partha Kar

Partha Kar: “Family must look after family” So goes an old African proverb. Yet somehow the NHS has always struggled with the basic concept of that. Caught in the cocktail of shrinking public funds, greater desire for efficiency, increased demand from the public as well as unrealistic expectations set by politicians, the NHS has tried […]

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Creating tomorrow today: seven simple rules for leaders. Blog five: Support people to build their agency at every level of the system by Helen Bevan and Göran Henriks

We have created a set of “seven simple rules” for leaders who want to create tomorrow today, based on our collective learning over seven decades as leaders and internal change agents in the health and care systems in England and Sweden and the work we have done with leaders in health and care in many […]

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Interviews: Asking the wrong questions by Roger Kline

The NHS is awash with Action Plans to create more diverse recruitment and career progression and melt the snowy white peaks of the NHS which still symbolise the failure of the NHS to tackle race discrimination. Post Gorge Floyd, such efforts increased but I suggest progress will be glacial unless employers (and unions) pay more […]

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Workforce race discrimination adversely impacts patient care too by Roger Kline

There is, finally, a growing awareness of the impact of race discrimination on Black and Minority Ethnic patients. Not so well known is the impact of workforce race discrimination on patient care and safety. For leaders determined to improve the quality and safety of patient care, tackling workplace race discrimination is not an optional extra. We […]

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