I have been talking about failure a lot at the moment. How it should be encouraged and celebrated. We all do it often enough, so we might as well try […]
Billy Boland
Billy Boland: How do we become compassionate leaders?
An excessive focus on systems, policy, and performance without talking about the people involved can exclude, undermine, and disillusion those we want to bring about change in the NHS, says […]
Billy Boland: Can inspiration deliver better healthcare?
Two different people told me I inspired them last week. How cool is that? I wasn’t even fishing for compliments (it has been known). They were actual, spontaneous, genuine acts […]
Billy Boland: QI forum
It’s been really rewarding discussing quality improvement (QI) with colleagues at my trust. We’ve set up a few different resources for people to make use of. My favourite of these […]
Billy Boland: Lessons from a Quality Improvement geek
I’ve become somewhat of a Quality Improvement #QI geek in the last year or so. Since first getting my head around the concept, I’m now an enthusiast and have witnessed […]
Billy Boland: The trouble with resolutions…
At this most reflective time of year, I found myself in a conversation last week about New Year’s resolutions. Thinking about my most and least successful attempts it occurred to […]
Billy Boland: Coping with change
The only thing certain in life is change. So the sooner we’re able to tackle dealing with change the better. I’m naturally an optimist as a rule, but the fortunes […]
Billy Boland: Playing the long game
I was struck by a pang of existential angst the other day when I was out for dinner with some consultant friends. They were chatting about their impending retirement and […]
Billy Boland: Time for a new definition of quality?
I’ve been troubled by our modern concepts of quality in healthcare recently. In these austere times, we are all taking a harder look at the care we deliver and are […]
Billy Boland: What does continuous improvement actually mean?
I don’t know if it’s just me, but I’ve found a lot of what’s written about “continuous improvement” practically impenetrable. On the face of it, it has a lot to […]