At the height of the 2009 pandemic, there were 10 000 swine flu related tweets an hour. These ranged from the helpful (“Swine-flu symptoms: checklist to see if you may be infected), to the more ephemeral (“This swine flu stuff is kinda creeping me out.”)
During a public health crisis, how can we accurately evaluate what is reliable information versus potentially dangerous information, amidst a cacophony of tweets? Is social media a game changer in the way we protect the public? Or is it just a new way to project the same old messages?
The BMJ Group is working on a research project called Tell Me, funded by the European Commission to answer some of the questions above. We are going to review previous uses of social media to spread timely information between doctors and at-risk patients during epidemics, as well as developing tips for best practice. more…