Realising the untapped potential of indication documentation and indication-based prescribing

At present, there are a number of agreed-upon ‘right’ components to prescribing: the right patient, the right medication, the right dose, the right route, the right formulation, to be given at the right time. A conversation has been growing that suggests that another component should be added to this list: the ‘right’ indication1-4. This additional […]

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Driving positive change: what can we learn from compliment letters?

Patient perceptions of care have been recognized as a key component of healthcare quality for over 30 years.1 Patient satisfaction began being reported at the hospital level in the US in 2007.2 However, despite recent institutional and governmental emphasis on satisfaction measures, studies have not shown consistent ways in which using these results can drive […]

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