Interviewed by Dr Sabrina Lau, Core Team Member of CHI FLYING; Consultant, Geriatric Medicine, Tan Tock Seng Hospital, Singapore Associate Professor Cherdchai Nopmaneejumruslers is Deputy Dean for Service Innovation and Organisational Value at Siriraj Hospital in Bangkok and is part of the CHI Leadership Council. A pulmonologist by training with an Executive MBA and over […]
Latest articles
“Simple doesn’t mean easy”: How can psychological thinking help us to appreciate complex human ways of being. By Benna Waites and Charlie Jones
In healthcare settings, we hear messages like: if we want healthier workplaces and better relationships, we just need to be kinder, listen and collaborate more, and make people feel safe. As healthcare leaders, we might even say these kinds of things. Sounds so easy, right? We feel this messaging misses something important. Simple does not […]
The Hidden Work of Correcting Hospital Discharge. By Phil Whatling
The NHS measures discharge completion far more effectively than it measures discharge correction. What primary care sees after patients leave hospital may tell leaders more about system reliability than discharge metrics alone. Hospital discharge is one of the most common transitions in healthcare, yet it remains one of the most vulnerable. National and international organisations […]
Beyond the Algorithm: Human Factors and Workforce Impact from my AI CXR Lung Cancer Work and Beyond. By Jenna Allsup
Artificial intelligence is frequently discussed in terms of technological capability: sensitivity, specificity, accuracy, turnaround times and workflow efficiency. Yet for those of us working in radiology, its most important effects extend far beyond performance figures. Over the last three years, through two interconnected studies on AI-assisted lung cancer detection and the establishment of a local […]
Sustainable improvement and system learning: In conversation with Dr Göran Henriks, CHI Leadership Council
Interviewed by Ms Zenne Tng, Advisor of CHI FLYING; Senior Principal Speech Therapist, Tan Tock Seng Hospital, Singapore Göran Henriks has spent more than 40 years in management in the Swedish healthcare system. He served as Chief Executive of Learning and Innovation at Qulturum in Region Jönköping, Sweden, and is now Senior Strategic Advisor and […]
Repairing the Seams: A Leadership View on the DHSC Call for Evidence on Mental Health Services in England. By Phil Whatling
Introduction The Department of Health and Social Care’s Mental health and wellbeing plan describes a system that is reactive, fragmented, and inconsistent. For clinicians working across primary and secondary care, this will feel familiar. In day-to-day practice, these difficulties rarely appear as failures within individual services. They emerge more often in the spaces between them […]
The NHS has a name for stranded costs. It still doesn’t have a strategy to deal with them. By Andi Orlowski, Nigel Edwards, Emma Knowles and Gwyn Bevan
Two of the most senior figures in NHS England have, between them, named the central problem. Sir Jim Mackey, chief executive of NHS England, says the service is “pretty much maxed out on what’s affordable.” [1] Dr Penny Dash, its chair, sets out the other half: “the biggest issue is you’ve got to take out […]
Leading in the grey zone: In conversation with Professor Jonathon Gray, CHI Leadership Council
Interviewed by Mr Glass George Frederick Jr, Lead of CHI FLYING, Senior Nurse Researcher, Tan Tock Seng Hospital, Singapore Prof Jonathon Gray is a clinical academic and global health leader known for driving large-scale change and is part of the CHI Leadership Council. A Professor of Innovation and Leadership at Swansea University, he combines frontline […]
Why a research identity and community matter for global health workforce development. By Lisa Bunn and Rosi Raine
Across global health systems, developing a research‑skilled workforce has become a strategic priority, driven by growing evidence that research engagement is associated with better healthcare performance and improved patient outcomes [1]. Health systems across the world are investing heavily in research, yet many healthcare professionals remain interested in research but not actively engaged in it […]
Countering Nicotine and Tobacco Addiction through Regulation: the South-East Asia Experience. By Catharina Boehme
World No Tobacco Day (WNTD) 2026, “Unmasking the Appeal: Countering Nicotine and Tobacco Addiction,” reemphasizes regulation as critical for tobacco control and one of the most powerful tools in global public health. Since the adoption of the World Health Organization Framework Convention on Tobacco Control (WHO FCTC) in 2005, tobacco control has been reframed from […]