Swine flu help line misses other serious conditions

A teenager was told he had swine flu after phoning the national helpline only to discover a few days later that his condition was a severe urinary tract infection. http://news.bbc.co.uk/1/hi/england/bristol/8184506.stm Whilst alarming this is a predictable drawback of telephone helplines in that it is more difficult to make a correct diagnosis over the telephone especially […]

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