{"id":50998,"date":"2021-09-20T10:32:54","date_gmt":"2021-09-20T09:32:54","guid":{"rendered":"https:\/\/blogs.bmj.com\/bmj\/?p=50998"},"modified":"2021-10-01T16:03:21","modified_gmt":"2021-10-01T15:03:21","slug":"midwifery-continuity-of-care-why-patients-should-be-more-vocal-advocates","status":"publish","type":"post","link":"https:\/\/blogs.bmj.com\/bmj\/2021\/09\/20\/midwifery-continuity-of-care-why-patients-should-be-more-vocal-advocates\/","title":{"rendered":"Midwifery continuity of care: Why patients should be more vocal advocates"},"content":{"rendered":"<p class=\"standfirst\">Midwifery continuity of care has the potential to improve outcomes and birth experiences, but maternity teams need to be given the right resources to make it a success, says Stephanie O\u2019Donohue<\/p>\n<p><!--more--><span style=\"font-weight: 400\">Midwifery continuity of care is a model used in some maternity services to limit the number of different healthcare professionals a person sees throughout their pregnancy, labour, and during the postnatal period. It means the midwife caring for you when you give birth would be someone you have met before, enabling a more consistent patient experience.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">Evidence shows that it can have both immediate and lifelong health benefits. In short, working in this way improves outcomes for women and babies. But how widely is this understood among patients and families? I\u2019d argue that if it was, we would all be much more vocal advocates.\u00a0<\/span><\/p>\n<p><b>Why continuity matters<\/b><b>\u00a0\u00a0\u00a0\u00a0\u00a0<\/b><\/p>\n<p><span style=\"font-weight: 400\">Seeing the same few familiar faces throughout the perinatal period allows <\/span><a href=\"https:\/\/www.england.nhs.uk\/blog\/the-importance-of-continuity-of-carer-in-maternity-services\/\"><span style=\"font-weight: 400\">time and space for staff and patients to develop trusting relationships<\/span><\/a><span style=\"font-weight: 400\">, for conversations to deepen rather than be repeated, and for people to feel safe to raise concerns or worries they may have.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">Continuity can create more opportunities to discuss options and to explain their benefits and risks, supporting people to make informed decisions that feel right for them. This is essential to building a maternity service that is <\/span><a href=\"https:\/\/www.birthrights.org.uk\/factsheets\/human-rights-in-maternity-care\/\"><span style=\"font-weight: 400\">inclusive, respectful of individual rights<\/span><\/a><span style=\"font-weight: 400\">,<\/span><span style=\"font-weight: 400\"> and committed to working in partnership with patients.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">Safeguarding concerns and mental health issues can also be more easily recognised when continuity exists, and the appropriate support put in place to help reduce any negative impact on the patient, their family, and the development of the child. Positive intervention during this period can make a huge difference to the <\/span><a href=\"https:\/\/www.pslhub.org\/learn\/patient-safety-in-health-and-care\/high-risk-areas\/maternity\/transforming-maternity-care-collaborative-the-midwifes-public-health-role-31-may-2021-r4729\/\"><span style=\"font-weight: 400\">long term outcomes for the child and for family wellbeing. <\/span><\/a><span style=\"font-weight: 400\">\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">Perhaps most significantly, within continuity models, <\/span><a href=\"https:\/\/www.cochranelibrary.com\/cdsr\/doi\/10.1002\/14651858.CD004667.pub5\/full\"><span style=\"font-weight: 400\">women are less likely to experience a preterm birth or to lose their babies.<\/span><\/a><span style=\"font-weight: 400\"> They are also more likely to have a spontaneous labour and less likely to need an episiotomy.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">I believe if more people knew about this, they would be asking the same question I did at my first antenatal appointment: \u201cDo you offer continuity of care?\u201d As a patient, I wanted my preference for this care to be known.<\/span><\/p>\n<p><b>Empowering staff to deliver better care<\/b><\/p>\n<p><span style=\"font-weight: 400\">In my role I speak regularly to midwives, many of whom sit within a continuity of care model and are fiercely passionate about this way of working. They\u2019ve given <\/span><a href=\"https:\/\/www.pslhub.org\/learn\/patient-safety-in-health-and-care\/high-risk-areas\/maternity\/midwifery-continuity-of-carer\/midwifery-continuity-of-carer-frontline-insights-r4031\/\"><span style=\"font-weight: 400\">examples of the benefits of the model they have witnessed firsthand for the families<\/span><\/a><span style=\"font-weight: 400\"> they\u2019ve cared for<\/span><span style=\"font-weight: 400\">, but the impact reaches further still. Many midwives have personally found greater job satisfaction and a renewed sense of purpose, delighted to feel that they are having such a positive and long lasting impact.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">With the midwifery profession <\/span><a href=\"https:\/\/www.theguardian.com\/global-development\/2021\/may\/06\/global-shortfall-of-nearly-1m-midwives-due-to-failure-to-value-role-study-finds?CMP=Share_iOSApp_Other\"><span style=\"font-weight: 400\">hugely understaffed<\/span><\/a><span style=\"font-weight: 400\">, and several maternity inquiries highlighting unsafe systems of care and internal cultures, this secondary effect cannot be undervalued. The potential for the continuity model to <\/span><a href=\"https:\/\/www.pslhub.org\/learn\/patient-safety-in-health-and-care\/high-risk-areas\/maternity\/midwifery-continuity-of-carer\/the-benefits-of-continuity-of-carer-a-midwife%E2%80%99s-personal-reflection-r3573\/\"><span style=\"font-weight: 400\">empower and inspire maternity staff<\/span><\/a><span style=\"font-weight: 400\"> is enormous and as patients we too would reap the benefits.\u00a0<\/span><\/p>\n<p><b>Transformation in challenging times<\/b><\/p>\n<p><span style=\"font-weight: 400\">A <\/span><a href=\"https:\/\/www.england.nhs.uk\/mat-transformation\/\"><span style=\"font-weight: 400\">national NHS programme is pushing for continuity of care to be rolled out within our maternity services<\/span><\/a><span style=\"font-weight: 400\">, with some fantastic work happening to embed this patient centred model. Rightly so, <\/span><a href=\"https:\/\/www.england.nhs.uk\/ltphimenu\/maternity\/targeted-and-enhanced-midwifery-led-continuity-of-carer\/\"><span style=\"font-weight: 400\">pregnant people who are more at risk of adverse outcomes are being prioritised.<\/span><\/a><span style=\"font-weight: 400\">\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">But change of this magnitude will take time and transformation is not easy in drastically under-resourced circumstances. Adequate staffing and continued investment are needed to implement the model consistently and for leaders to support staff through change. Underinvestment could leave the continuity model vulnerable to misplaced criticism, staff feeling disenchanted and burnt out, and patients and their babies unsafe.<\/span><\/p>\n<p><a href=\"https:\/\/www.pslhub.org\/learn\/patient-safety-in-health-and-care\/high-risk-areas\/maternity\/written-evidence-submitted-by-donna-ockenden-epe0025-r4913\/\"><span style=\"font-weight: 400\">Concerns have been raised<\/span><\/a><span style=\"font-weight: 400\"> that implementing continuity has, in some circumstances, led to a two tier system, with fears that women who are not on the pathway experience poorer care as a consequence. There are further worries about how the model might be misinterpreted, and that it could reinforce <\/span><span style=\"font-weight: 400\">cultures where birth without intervention (sometimes referred to as \u201cnormal childbirth\u201d) <a href=\"https:\/\/www.theguardian.com\/society\/2015\/mar\/03\/morecambe-bay-report-lethal-mix-problems-baby-deaths-cumbria\">is prioritised at the expense of individual choice and safety<\/a><\/span><span style=\"font-weight: 400\">.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">Continuity can also present frontline staff with huge changes to the way they work and without the right culture, resourcing, or leadership to support this, there is a risk that excellent midwives will leave the profession.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">In some areas, implementation of <\/span><a href=\"https:\/\/www.rcm.org.uk\/media\/5259\/letter-to-j-dunkley-bent-august-2021-rcm-response-to-staff-shortages.pdf\"><span style=\"font-weight: 400\">continuity has now been paused<\/span><\/a><span style=\"font-weight: 400\"> in response to these varying safety concerns.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">Clearly, robust measures need to be put in place to ensure that no one is left less safe and that rights are respected\u2014otherwise the core intentions and proven benefits of this model will be lost. Making sure the <\/span><a href=\"https:\/\/s3-eu-west-1.amazonaws.com\/ddme-psl\/Patient-Safety-Learnings-six-foundations-for-safe-care-page-by-page.pdf\"><span style=\"font-weight: 400\">foundations of safer care<\/span><\/a><span style=\"font-weight: 400\"> exist before local implementation could help teams work out if they are ready to work safely within this model.\u00a0<\/span><\/p>\n<p><b>Making patients\u2019 voices heard<\/b><\/p>\n<p><span style=\"font-weight: 400\">I hugely admire <\/span><a href=\"https:\/\/www.england.nhs.uk\/blog\/the-importance-of-continuity-of-carer-in-maternity-services\/\"><span style=\"font-weight: 400\">those who are leading on this important transformation<\/span><\/a><span style=\"font-weight: 400\"> within such challenging times<\/span><span style=\"font-weight: 400\">, giving <\/span><a href=\"https:\/\/www.pslhub.org\/learn\/patient-safety-in-health-and-care\/high-risk-areas\/maternity\/midwifery-continuity-of-carer\/midwifery-continuity-of-carer-what-does-good-look-like-r4293\/\"><span style=\"font-weight: 400\">practical advice and support<\/span><\/a><span style=\"font-weight: 400\"> to those at the forefront. I believe that given the right support, continuity will ultimately improve outcomes and birth experiences. There is a lot of evidence to underpin this.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">I\u2019m 30 weeks pregnant with my second baby and have not seen the same midwife twice. Although each one has been very professional, I would feel better supported (and safer) if I\u2019d had more continuity and if I knew that I would be met by a familiar face when giving birth.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">As patients we need to make sure our voices are heard in this area. We need to understand the benefits of continuity of care for pregnant people and babies, but also to listen to, and advocate on behalf of, maternity services. More widely, as a society, I believe we should all be demanding better resourced maternity teams so that models of care like this are able to continue being rolled out and are given the best chance of success. After all, we will all benefit from our next generation being given the best start.\u00a0<\/span><\/p>\n<p><b><i>Stephanie O\u2019Donohue<\/i><\/b><i><span style=\"font-weight: 400\"> is content and engagement manager for <\/span><\/i><a href=\"https:\/\/www.patientsafetylearning.org\/\"><i><span style=\"font-weight: 400\">Patient Safety Learning<\/span><\/i><\/a><i><span style=\"font-weight: 400\">, a charity whose vision is to help transform safety in health and social care, creating a world where patients are free from avoidable harm. O\u2019Donohue is a writer and editor with 15 years\u2019 experience working in healthcare communications and a degree in childhood and the early years. Her areas of interest include women\u2019s health, the early years, and patient engagement. Twitter <\/span><\/i><a href=\"https:\/\/twitter.com\/odonohue_steph\"><i><span style=\"font-weight: 400\">@odonohue_steph<\/span><\/i><\/a><\/p>\n<p><span style=\"font-weight: 400\"><strong>Competing interests:<\/strong> none declared.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Midwifery continuity of care has the potential to improve outcomes and birth experiences, but maternity teams need to be given the right resources to make it a success, says Stephanie [&#8230;]<\/p>\n<p><a class=\"btn btn-secondary understrap-read-more-link\" href=\"https:\/\/blogs.bmj.com\/bmj\/2021\/09\/20\/midwifery-continuity-of-care-why-patients-should-be-more-vocal-advocates\/\">More&#8230;<\/a><\/p>\n","protected":false},"author":419,"featured_media":50999,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5749],"tags":[],"class_list":["post-50998","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-patient-perspectives"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - 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