{"id":44451,"date":"2019-04-12T12:36:35","date_gmt":"2019-04-12T11:36:35","guid":{"rendered":"https:\/\/blogs.bmj.com\/bmj\/?p=44451"},"modified":"2019-04-25T11:14:10","modified_gmt":"2019-04-25T10:14:10","slug":"jeffrey-flier-elizabeth-holmes-and-harvard-medical-school-board-of-fellows-a-cautionary-tale","status":"publish","type":"post","link":"https:\/\/blogs.bmj.com\/bmj\/2019\/04\/12\/jeffrey-flier-elizabeth-holmes-and-harvard-medical-school-board-of-fellows-a-cautionary-tale\/","title":{"rendered":"Jeffrey Flier: Elizabeth Holmes and Harvard Medical School Board of Fellows\u2014a cautionary tale"},"content":{"rendered":"<p><span style=\"font-weight: 400\">When the modern history of biomedical fraud is written, Elizabeth Holmes and <a href=\"https:\/\/www.bmj.com\/content\/364\/bmj.l640\">her now defunct company Theranos<\/a> will no doubt be accorded a prominent chapter. As recounted in the best seller <em>Bad Blood<\/em> by John Carreyrou and a recent documentary film, <em>The Inventor<\/em>, this precociously ambitious Stanford sophomore dropped out to create what she envisioned would be a transformative diagnostics company, able to measure of hundreds of tests, inexpensively, from a tiny drop of blood. Before it crashed, Theranos raised more than $700 million from seasoned investors and partners, had more than 500 employees, made deals with several Fortune 500 companies, and lured accomplished people to sit on its corporate board. Although the concept was potentially interesting, even that had flaws; the execution, we now know, was a total fraud. <\/span><\/p>\n<p><span style=\"font-weight: 400\">My goal here is not to recount or explain that disaster, but to explain how, in the midst of it, Holmes became a member of Harvard Medical School\u2019s Board of Fellows, if only briefly, during my time as dean. I do so to provide a cautionary tale for boards of this kind going forward.<\/span><\/p>\n<p><span style=\"font-weight: 400\">All the schools of Harvard have a single fiduciary body, the Harvard Corporation, the oldest corporation in the western hemisphere. With 13 members, and meeting monthly, most or all schools create non-fiduciary \u201cboards\u201d of accomplished people to advise the deans and other senior administrators on important matters. When possible, these individuals provide support via networking or fund raising. <\/span><\/p>\n<p><span style=\"font-weight: 400\">The Harvard Medical School\u2019s Board of Fellows is truly an extraordinary group, with accomplishments in diverse areas of health, education, business, and philanthropy. I appointed many members, and my interactions with the Board of Fellows was invaluable to my deanship; many became my friends. Indeed, the sole regrettable member was the aforementioned Elizabeth Holmes. How did this mistake occur?<\/span><\/p>\n<p><span style=\"font-weight: 400\">We were always looking out for new members who would add value to the group. We sought greater youth, a record of entrepreneurship, even better if it was in the domain of health, and we were conscious of the value of greater gender balance.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Enter Elizabeth Holmes, who I first heard of through a <em>New Yorker<\/em> magazine profile in December 2014. Famed journalist Ken Auletta described her impossible rise to multi-billionaire status as CEO of what sounded like the future Apple Computer of medical diagnostics. Several months later, a senior professor from Harvard Business School called to say that they hoped she might deliver a keynote address at their upcoming star-studded healthcare symposium. They contacted me because they knew (as I didn\u2019t at the time) that a member of our Board of Fellows, Harvard Medical School-trained cardiac surgeon and former senator Bill Frist, sat on her board. I spoke with him, and he contacted her, but she had a scheduling conflict with the HBS meeting.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Shortly thereafter, her office let me know that she would soon be speaking at Harvard, and invited me to have lunch with her, which I happily accepted. In addition to meeting her, I would explore the possibility that she might take an interest in Harvard Medical School.<\/span><\/p>\n<p><span style=\"font-weight: 400\">During our lunch at the Harvard Faculty Club, she gave me the Theranos pitch, and while it was predictably \u201ctransformative,\u201d I pushed back on several issues, including her view that everyone was terrified of venous blood draws (I didn\u2019t agree), and my concern that too much testing could lead to \u201coverdiagnosis\u201d. Her response to my queries was disappointingly bland, and in retrospect I should have accorded these concerns more weight. But yet, I asked her to consider interacting with Harvard Medical School in some way. She told me she had turned down numerous board opportunities, but would be thrilled to join in support of our school.<\/span><\/p>\n<p><span style=\"font-weight: 400\">In line with the Board of Fellows not being a fiduciary body, the procedures for adding new members was relatively informal. I met periodically to discuss membership with several Board of Fellows members, and they were enthusiastic. And so, we proffered a formal invitation to Elizabeth to join the Board of Fellows; the next meeting was scheduled for 15 October 2015. <\/span><\/p>\n<p><span style=\"font-weight: 400\">As if written in a crazed movie script, on that very morning the <em>Wall Street Journal<\/em> published its first front page story by John Carreyrou, describing Theranos as likely based on a fraud. Elizabeth remained unimaginably calm and unflustered during the meeting, which began with my introducing her to the Board. Throughout the two day meeting, everyone talked privately about this cosmic anomaly. <\/span><\/p>\n<p><span style=\"font-weight: 400\">As it turned out, Phyllis Gardner, a Harvard Medical School graduate now at Stanford, and a member of the Board of Fellows, knew and had very negative views of Elizabeth, but hadn\u2019t been asked about her, as we didn\u2019t realize that connection. Over the next several months, we had an internal debate between keeping her on the board for a while out of fairness and due process, or asking her to resign, to limit potential institutional reputational damage. As more information became public, the balance decisively swung, and she was quietly asked to resign from the Board of Fellows. <\/span><\/p>\n<p><span style=\"font-weight: 400\">So what lessons did I learn from my involvement in Theranos-gate? Greater due diligence is needed, even for non-fiduciary boards like the Harvard Medical School Board of Fellows. Though this was never before a problem, and in most circumstances like it would not have been\u2014she might have become the next Steve Jobs\u2014broader socialization of new members and greater deliberation is important, perhaps more than I had realized. On the other hand, convincing great people to join such boards is critical to the health of many not-for-profit institutions, and sometimes you must strike while the iron is hot to engage them.<\/span><\/p>\n<p><span style=\"font-weight: 400\">To avoid getting burned by the hot iron, both diligence and good fortune are required, as they are for so many aspects of institutional governance.<\/span><\/p>\n<p>&nbsp;<\/p>\n<blockquote>\n<div dir=\"ltr\">\n<div dir=\"ltr\">\n<div dir=\"ltr\">\n<div><em><strong><span class=\"il\"><a href=\"https:\/\/blogs.bmj.com\/bmj\/files\/2019\/04\/jeffrey_flier.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-44452\" src=\"https:\/\/blogs.bmj.com\/bmj\/files\/2019\/04\/jeffrey_flier.jpg\" alt=\"\" width=\"160\" height=\"160\" srcset=\"https:\/\/blogs.bmj.com\/bmj\/files\/2019\/04\/jeffrey_flier.jpg 160w, https:\/\/blogs.bmj.com\/bmj\/files\/2019\/04\/jeffrey_flier-150x150.jpg 150w\" sizes=\"auto, (max-width: 160px) 100vw, 160px\" \/><\/a>Jeffrey<\/span>\u00a0<span class=\"il\">Flier <\/span><\/strong>is a Harvard University Distinguished Service Professor and Higginson Professor of Physiology and Medicine at Harvard Medical School. He is formerly Dean of Harvard Medical School.<\/em><\/div>\n<div><\/div>\n<div><\/div>\n<\/div>\n<div><em><strong>Competing interests<\/strong>: None declared.<\/em><\/div>\n<\/div>\n<\/div>\n<\/blockquote>\n","protected":false},"excerpt":{"rendered":"<p>When the modern history of biomedical fraud is written, Elizabeth Holmes and her now defunct company Theranos will no doubt be accorded a prominent chapter. As recounted in the best [&#8230;]<\/p>\n<p><a class=\"btn btn-secondary understrap-read-more-link\" href=\"https:\/\/blogs.bmj.com\/bmj\/2019\/04\/12\/jeffrey-flier-elizabeth-holmes-and-harvard-medical-school-board-of-fellows-a-cautionary-tale\/\">More&#8230;<\/a><\/p>\n","protected":false},"author":1,"featured_media":44453,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1357],"tags":[],"class_list":["post-44451","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-us-health-care"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Jeffrey Flier: Elizabeth Holmes and Harvard Medical School Board of Fellows\u2014a cautionary tale - The BMJ<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blogs.bmj.com\/bmj\/2019\/04\/12\/jeffrey-flier-elizabeth-holmes-and-harvard-medical-school-board-of-fellows-a-cautionary-tale\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Jeffrey Flier: Elizabeth Holmes and Harvard Medical School Board of Fellows\u2014a cautionary tale - The BMJ\" \/>\n<meta property=\"og:description\" content=\"When the modern history of biomedical fraud is written, Elizabeth Holmes and her now defunct company Theranos will no doubt be accorded a prominent chapter. 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