{"id":2422,"date":"2012-01-31T17:58:15","date_gmt":"2012-01-31T16:58:15","guid":{"rendered":"https:\/\/blogs.bmj.com\/bjsm\/?p=2422"},"modified":"2012-01-31T17:58:15","modified_gmt":"2012-01-31T16:58:15","slug":"success-stories-of-email-in-physiotherapy-sports-medicine","status":"publish","type":"post","link":"https:\/\/blogs.bmj.com\/bjsm\/2012\/01\/31\/success-stories-of-email-in-physiotherapy-sports-medicine\/","title":{"rendered":"Success stories of email in physiotherapy, sports medicine"},"content":{"rendered":"

\"\"<\/p>\n

Fax! <\/span>The word brings back memories of black and white television, flares, MacGyver. But don’t laugh, that’s the medium I am supposed to use to refer a patient in Vancouver, Canada. It’s the dominant referral method in Canada’s so-called exemplary health care system. So it’s not pass\u00e9 for the Wall Street Journal to discuss the pros and cons of email as part of clinical practice.See the catalyst article<\/a> here.<\/p>\n

They open with “Email has been so commonplace for so long that some people consider it nearly obsolete. But in the health-care profession, its use for communications between doctors and their patients is still controversial.” <\/em><\/p>\n

So to see what is happening in physiotherapy, sports medicine, @BJSM_BMJ tweeted for ‘success stories’. We love ‘success stories’ at BJSM – these are key ways to rapid improvements in patient care. For more on that see the Heath Brothers’ terrific book ‘Switch: How to make change when change is hard’. <\/em><\/a><\/p>\n

First success story came in 5 minutes after the tweet. (A success story in itself?) – Feel free to add your comments. How do you use email in clinical practice? Email karim.khan@ubc.ca or post to the blog if you can wait 24 hours for moderation!<\/p>\n

————————<\/p>\n

Dear Karim,<\/p>\n

We regularly email patients to check on their progress during\/following a course of treatment. It is also invaluable in speeding up patient referrals to\/from Consultants.<\/p>\n

This is just one example of the positive feedback we have received relating to email communication:\u00a0 “I was very pleasantly surprised by how effective the treatment was. Despite the injuries I was able to keep exercising, which was ideal as I was training for the London Marathon. Jenny was very friendly and helpful – even an email between appointments. The reception staff were very helpful with arranging appointments at short notice.” A. G 22\/05\/2011 http:\/\/www.physiotherapy-specialists.co.uk\/physiotherapy_canary_wharf_testimonials.htm<\/a><\/p>\n

Kind regards,<\/p>\n

Anne Roebuck<\/p>\n

Director<\/p>\n

Physiotherapy London<\/p>\n

150 Westferry Studios<\/p>\n

Milligan St<\/p>\n

Canary Wharf<\/p>\n

London E14 8AS<\/p>\n

T: 020 7093 3499<\/p>\n

www.physiotherapy-specialists.co.uk<\/a><\/p>\n

\"\"<\/p>\n","protected":false},"excerpt":{"rendered":"

Fax! The word brings back memories of black and white television, flares, MacGyver. But don’t laugh, that’s the medium I am supposed to use to refer a patient in Vancouver, Canada. It’s the dominant referral method in Canada’s so-called exemplary health care system. So it’s not pass\u00e9 for the Wall Street Journal to discuss the […]<\/p>\n

Read More…<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-2422","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"yoast_head":"\nSuccess stories of email in physiotherapy, sports medicine - BJSM blog - social media's leading SEM voice<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blogs.bmj.com\/bjsm\/2012\/01\/31\/success-stories-of-email-in-physiotherapy-sports-medicine\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Success stories of email in physiotherapy, sports medicine - BJSM blog - social media's leading SEM voice\" \/>\n<meta property=\"og:description\" content=\"Fax! The word brings back memories of black and white television, flares, MacGyver. But don’t laugh, that’s the medium I am supposed to use to refer a patient in Vancouver, Canada. It’s the dominant referral method in Canada’s so-called exemplary health care system. So it’s not pass\u00e9 for the Wall Street Journal to discuss the [...]Read More...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/blogs.bmj.com\/bjsm\/2012\/01\/31\/success-stories-of-email-in-physiotherapy-sports-medicine\/\" \/>\n<meta property=\"og:site_name\" content=\"BJSM blog - social media's leading SEM voice\" \/>\n<meta property=\"article:published_time\" content=\"2012-01-31T16:58:15+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/blogs.bmj.com\/bjsm\/files\/2012\/01\/WSJ1-300x169.png\" \/>\n<meta name=\"author\" content=\"BMJ\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"BMJ\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/blogs.bmj.com\\\/bjsm\\\/2012\\\/01\\\/31\\\/success-stories-of-email-in-physiotherapy-sports-medicine\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/blogs.bmj.com\\\/bjsm\\\/2012\\\/01\\\/31\\\/success-stories-of-email-in-physiotherapy-sports-medicine\\\/\"},\"author\":{\"name\":\"BMJ\",\"@id\":\"https:\\\/\\\/blogs.bmj.com\\\/bjsm\\\/#\\\/schema\\\/person\\\/ba3da426ed20e8f1d933ca367d8216fe\"},\"headline\":\"Success stories of email in physiotherapy, sports medicine\",\"datePublished\":\"2012-01-31T16:58:15+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/blogs.bmj.com\\\/bjsm\\\/2012\\\/01\\\/31\\\/success-stories-of-email-in-physiotherapy-sports-medicine\\\/\"},\"wordCount\":350,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/blogs.bmj.com\\\/bjsm\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/blogs.bmj.com\\\/bjsm\\\/2012\\\/01\\\/31\\\/success-stories-of-email-in-physiotherapy-sports-medicine\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/blogs.bmj.com\\\/bjsm\\\/files\\\/2012\\\/01\\\/WSJ1-300x169.png\",\"articleSection\":[\"General\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/blogs.bmj.com\\\/bjsm\\\/2012\\\/01\\\/31\\\/success-stories-of-email-in-physiotherapy-sports-medicine\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/blogs.bmj.com\\\/bjsm\\\/2012\\\/01\\\/31\\\/success-stories-of-email-in-physiotherapy-sports-medicine\\\/\",\"url\":\"https:\\\/\\\/blogs.bmj.com\\\/bjsm\\\/2012\\\/01\\\/31\\\/success-stories-of-email-in-physiotherapy-sports-medicine\\\/\",\"name\":\"Success stories of email in physiotherapy, sports medicine - BJSM blog - social media's leading SEM voice\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/blogs.bmj.com\\\/bjsm\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/blogs.bmj.com\\\/bjsm\\\/2012\\\/01\\\/31\\\/success-stories-of-email-in-physiotherapy-sports-medicine\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/blogs.bmj.com\\\/bjsm\\\/2012\\\/01\\\/31\\\/success-stories-of-email-in-physiotherapy-sports-medicine\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/blogs.bmj.com\\\/bjsm\\\/files\\\/2012\\\/01\\\/WSJ1-300x169.png\",\"datePublished\":\"2012-01-31T16:58:15+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/blogs.bmj.com\\\/bjsm\\\/2012\\\/01\\\/31\\\/success-stories-of-email-in-physiotherapy-sports-medicine\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/blogs.bmj.com\\\/bjsm\\\/2012\\\/01\\\/31\\\/success-stories-of-email-in-physiotherapy-sports-medicine\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/blogs.bmj.com\\\/bjsm\\\/2012\\\/01\\\/31\\\/success-stories-of-email-in-physiotherapy-sports-medicine\\\/#primaryimage\",\"url\":\"https:\\\/\\\/blogs.bmj.com\\\/bjsm\\\/files\\\/2012\\\/01\\\/WSJ1.png\",\"contentUrl\":\"https:\\\/\\\/blogs.bmj.com\\\/bjsm\\\/files\\\/2012\\\/01\\\/WSJ1.png\",\"width\":\"600\",\"height\":\"339\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/blogs.bmj.com\\\/bjsm\\\/2012\\\/01\\\/31\\\/success-stories-of-email-in-physiotherapy-sports-medicine\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/blogs.bmj.com\\\/bjsm\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Success stories of email in physiotherapy, sports medicine\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/blogs.bmj.com\\\/bjsm\\\/#website\",\"url\":\"https:\\\/\\\/blogs.bmj.com\\\/bjsm\\\/\",\"name\":\"BJSM blog - social media's leading SEM voice\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/blogs.bmj.com\\\/bjsm\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/blogs.bmj.com\\\/bjsm\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/blogs.bmj.com\\\/bjsm\\\/#organization\",\"name\":\"BJSM blog - social media's leading SEM voice\",\"url\":\"https:\\\/\\\/blogs.bmj.com\\\/bjsm\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/blogs.bmj.com\\\/bjsm\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/blogs.bmj.com\\\/bjsm\\\/files\\\/2017\\\/11\\\/blog-logo-bjsm.png\",\"contentUrl\":\"https:\\\/\\\/blogs.bmj.com\\\/bjsm\\\/files\\\/2017\\\/11\\\/blog-logo-bjsm.png\",\"width\":222,\"height\":34,\"caption\":\"BJSM blog - social media's leading SEM voice\"},\"image\":{\"@id\":\"https:\\\/\\\/blogs.bmj.com\\\/bjsm\\\/#\\\/schema\\\/logo\\\/image\\\/\"}},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/blogs.bmj.com\\\/bjsm\\\/#\\\/schema\\\/person\\\/ba3da426ed20e8f1d933ca367d8216fe\",\"name\":\"BMJ\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/b4d8f39281bcae118348a1c027347b8e53b82d42520e774a8b50dd9a6ac6c01d?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/b4d8f39281bcae118348a1c027347b8e53b82d42520e774a8b50dd9a6ac6c01d?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/b4d8f39281bcae118348a1c027347b8e53b82d42520e774a8b50dd9a6ac6c01d?s=96&d=mm&r=g\",\"caption\":\"BMJ\"},\"sameAs\":[\"https:\\\/\\\/blogs.bmj.com\\\/\"],\"url\":\"https:\\\/\\\/blogs.bmj.com\\\/bjsm\\\/author\\\/admin\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Success stories of email in physiotherapy, sports medicine - BJSM blog - social media's leading SEM voice","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/blogs.bmj.com\/bjsm\/2012\/01\/31\/success-stories-of-email-in-physiotherapy-sports-medicine\/","og_locale":"en_US","og_type":"article","og_title":"Success stories of email in physiotherapy, sports medicine - BJSM blog - social media's leading SEM voice","og_description":"Fax! The word brings back memories of black and white television, flares, MacGyver. But don’t laugh, that’s the medium I am supposed to use to refer a patient in Vancouver, Canada. It’s the dominant referral method in Canada’s so-called exemplary health care system. So it’s not pass\u00e9 for the Wall Street Journal to discuss the [...]Read More...","og_url":"https:\/\/blogs.bmj.com\/bjsm\/2012\/01\/31\/success-stories-of-email-in-physiotherapy-sports-medicine\/","og_site_name":"BJSM blog - social media's leading SEM voice","article_published_time":"2012-01-31T16:58:15+00:00","og_image":[{"url":"https:\/\/blogs.bmj.com\/bjsm\/files\/2012\/01\/WSJ1-300x169.png","type":"","width":"","height":""}],"author":"BMJ","twitter_card":"summary_large_image","twitter_misc":{"Written by":"BMJ","Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/blogs.bmj.com\/bjsm\/2012\/01\/31\/success-stories-of-email-in-physiotherapy-sports-medicine\/#article","isPartOf":{"@id":"https:\/\/blogs.bmj.com\/bjsm\/2012\/01\/31\/success-stories-of-email-in-physiotherapy-sports-medicine\/"},"author":{"name":"BMJ","@id":"https:\/\/blogs.bmj.com\/bjsm\/#\/schema\/person\/ba3da426ed20e8f1d933ca367d8216fe"},"headline":"Success stories of email in physiotherapy, sports medicine","datePublished":"2012-01-31T16:58:15+00:00","mainEntityOfPage":{"@id":"https:\/\/blogs.bmj.com\/bjsm\/2012\/01\/31\/success-stories-of-email-in-physiotherapy-sports-medicine\/"},"wordCount":350,"commentCount":0,"publisher":{"@id":"https:\/\/blogs.bmj.com\/bjsm\/#organization"},"image":{"@id":"https:\/\/blogs.bmj.com\/bjsm\/2012\/01\/31\/success-stories-of-email-in-physiotherapy-sports-medicine\/#primaryimage"},"thumbnailUrl":"https:\/\/blogs.bmj.com\/bjsm\/files\/2012\/01\/WSJ1-300x169.png","articleSection":["General"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/blogs.bmj.com\/bjsm\/2012\/01\/31\/success-stories-of-email-in-physiotherapy-sports-medicine\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/blogs.bmj.com\/bjsm\/2012\/01\/31\/success-stories-of-email-in-physiotherapy-sports-medicine\/","url":"https:\/\/blogs.bmj.com\/bjsm\/2012\/01\/31\/success-stories-of-email-in-physiotherapy-sports-medicine\/","name":"Success stories of email in physiotherapy, sports medicine - BJSM blog - social media's leading SEM voice","isPartOf":{"@id":"https:\/\/blogs.bmj.com\/bjsm\/#website"},"primaryImageOfPage":{"@id":"https:\/\/blogs.bmj.com\/bjsm\/2012\/01\/31\/success-stories-of-email-in-physiotherapy-sports-medicine\/#primaryimage"},"image":{"@id":"https:\/\/blogs.bmj.com\/bjsm\/2012\/01\/31\/success-stories-of-email-in-physiotherapy-sports-medicine\/#primaryimage"},"thumbnailUrl":"https:\/\/blogs.bmj.com\/bjsm\/files\/2012\/01\/WSJ1-300x169.png","datePublished":"2012-01-31T16:58:15+00:00","breadcrumb":{"@id":"https:\/\/blogs.bmj.com\/bjsm\/2012\/01\/31\/success-stories-of-email-in-physiotherapy-sports-medicine\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/blogs.bmj.com\/bjsm\/2012\/01\/31\/success-stories-of-email-in-physiotherapy-sports-medicine\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/blogs.bmj.com\/bjsm\/2012\/01\/31\/success-stories-of-email-in-physiotherapy-sports-medicine\/#primaryimage","url":"https:\/\/blogs.bmj.com\/bjsm\/files\/2012\/01\/WSJ1.png","contentUrl":"https:\/\/blogs.bmj.com\/bjsm\/files\/2012\/01\/WSJ1.png","width":"600","height":"339"},{"@type":"BreadcrumbList","@id":"https:\/\/blogs.bmj.com\/bjsm\/2012\/01\/31\/success-stories-of-email-in-physiotherapy-sports-medicine\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/blogs.bmj.com\/bjsm\/"},{"@type":"ListItem","position":2,"name":"Success stories of email in physiotherapy, sports medicine"}]},{"@type":"WebSite","@id":"https:\/\/blogs.bmj.com\/bjsm\/#website","url":"https:\/\/blogs.bmj.com\/bjsm\/","name":"BJSM blog - social media's leading SEM voice","description":"","publisher":{"@id":"https:\/\/blogs.bmj.com\/bjsm\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/blogs.bmj.com\/bjsm\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/blogs.bmj.com\/bjsm\/#organization","name":"BJSM blog - social media's leading SEM voice","url":"https:\/\/blogs.bmj.com\/bjsm\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/blogs.bmj.com\/bjsm\/#\/schema\/logo\/image\/","url":"https:\/\/blogs.bmj.com\/bjsm\/files\/2017\/11\/blog-logo-bjsm.png","contentUrl":"https:\/\/blogs.bmj.com\/bjsm\/files\/2017\/11\/blog-logo-bjsm.png","width":222,"height":34,"caption":"BJSM blog - social media's leading SEM voice"},"image":{"@id":"https:\/\/blogs.bmj.com\/bjsm\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"https:\/\/blogs.bmj.com\/bjsm\/#\/schema\/person\/ba3da426ed20e8f1d933ca367d8216fe","name":"BMJ","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/b4d8f39281bcae118348a1c027347b8e53b82d42520e774a8b50dd9a6ac6c01d?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/b4d8f39281bcae118348a1c027347b8e53b82d42520e774a8b50dd9a6ac6c01d?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/b4d8f39281bcae118348a1c027347b8e53b82d42520e774a8b50dd9a6ac6c01d?s=96&d=mm&r=g","caption":"BMJ"},"sameAs":["https:\/\/blogs.bmj.com\/"],"url":"https:\/\/blogs.bmj.com\/bjsm\/author\/admin\/"}]}},"_links":{"self":[{"href":"https:\/\/blogs.bmj.com\/bjsm\/wp-json\/wp\/v2\/posts\/2422","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.bmj.com\/bjsm\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.bmj.com\/bjsm\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.bmj.com\/bjsm\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.bmj.com\/bjsm\/wp-json\/wp\/v2\/comments?post=2422"}],"version-history":[{"count":0,"href":"https:\/\/blogs.bmj.com\/bjsm\/wp-json\/wp\/v2\/posts\/2422\/revisions"}],"wp:attachment":[{"href":"https:\/\/blogs.bmj.com\/bjsm\/wp-json\/wp\/v2\/media?parent=2422"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.bmj.com\/bjsm\/wp-json\/wp\/v2\/categories?post=2422"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.bmj.com\/bjsm\/wp-json\/wp\/v2\/tags?post=2422"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}