Domhnall MacAuley: All change on Tuesdays
Friday, April 25th, 2008Paris in the spring clearly caught the imagination of the record 2000+ delegates attending the International Quality Forum. Some fascinating lessons in quality improvement but as often, not the ones you anticipate. The first message was never to make changes on a Tuesday- because in any health care system that is when you will have a full complement of staff and the system working at its best. (more…)
