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Readers’ editor: Authors “ignoring” readers

18 Jul, 13 | by BMJ Group

David Payne Joginder Anand, a longstanding reader of the BMJ, wants to know how we can encourage authors to respond. In a recent email he asks: “Should the BMJ not make it mandatory for the leading authors of all articles to respond to criticisms or requests for clarifications?

My question back to him is how? What would be the penalty?

Dr Anand suggests banning further publication in the journal.

Would that work? I don’t think so. Many of our authors are busy clinicians or researchers. Often they intend to respond, but finding the time to do so is a challenge. We are delighted when they do, but acknowledge it isn’t always feasible. more…

Readers’ editor: Free pens and memory sticks

23 May, 13 | by BMJ Group

David Payne I spent yesterday at St George’s Hospital in Tooting, south London, talking to readers of the BMJ. The medical school library had organised an open day and a sales colleague had organised a BMJ stand, so I joined him to discuss our plans for the BMJ website with both qualified doctors and medical students. more…

Readers’ editor: Crazy eggs and the BMJ in a mobile world

30 Apr, 13 | by BMJ Group

David Payne Each year the BMJ runs an online reader survey. The survey is mainly multiple choice but there is also a free text question where we ask readers: “What single improvement to would make the most difference to you?” Every year the most popular response is “Make it free.” There are other recurring responses to the survey. In 2012 there were lots of requests for a simpler navigation and less clutter, a better search engine, and clearer access to article pdfs. more…

David Payne: Listening to our readers and authors

8 Nov, 12 | by BMJ Group

David Payne A year ago today the BMJ’s new website went live. We launched with an explanatory video and a dedicated email address for you, our readers, to provide feedback. This blog is a summary of the many changes—some big, some small—that we’ve made over the last 12 months. more…

David Payne: How websites changed newspapers

17 Oct, 12 | by BMJ Group

David Payne The editor emailed me this to seek my views about how to make her weekly Editor’s Choice more relevant to the journal’s online readers. 

The article gets posted on every Wednesday and appears in print two days later (all BMJ articles appear online ahead of print). Editor’s Choice helps busy print readers navigate that week’s issue, pointing out articles that have caught her eye as editor. more…

David Payne: Changes to scholarly articles

21 Mar, 12 | by BMJ Group

David Payne Should the journal article change, and if so, how? In this multimedia age, the workforce is increasingly populated by people who grew up with the internet, scholarly publishers anticipate the demise of the traditional article and spend lots of time rethinking how best to present the information it contains. more…

David Payne: redesign feedback week 6

19 Dec, 11 | by BMJ Group

David Payne The redesigned is now more than a month old and this last blog before Christmas is to update readers about the latest feedback and what we are doing about it.

First, citations. A colleague spotted that some older articles were missing page numbers in the citation line. This is now fixed.

Second, section pdfs. Before the new site went live on November 8 most recent articles had two pdf views – one of the article, and second one showing it in its print issue section (this obviously only applies if the article appeared in print, but most still do). more…

David Payne: redesign feedback – week three

29 Nov, 11 | by BMJ Group

David Payne We are now three weeks into our new design and this is my third blog to update you on what feedback we have had and how we are responding to it.

Within minutes of the new launching on 8 November someone tweeted that it didn’t look great on mobile phones. How right they were. Apologies for that. It’s now looking a lot better. I hope you agree. Mobile traffic is very important to us. Last month we had almost 77,000 visits from mobiles, up from 40,812 a year earlier. As I said last week, in 2012 we’ll investigate a fully optimised version of the site for mobiles. more…

David Payne: More feedback about the redesign

18 Nov, 11 | by BMJ Group

David Payne Our new site is now ten days old and we’re continuing to get feedback from readers. My first blog listed some of the comments we’d had to date, and our response to them. I’ll keep blogging to update readers on the latest feedback.

We did our first post-launch release on Tuesday to mop up some of the launch bugs. We noticed soon after launch that all articles on the print table of contents were showing “web extra” immediately underneath. This has now disappeared. There were some missing articles from the the 1970s until 1993. Most of these are now showing again. more…

David Payne: Your feedback about the redesign

11 Nov, 11 | by BMJ Group

David Payne We’ve redesigned the BMJ website. It went live late on Tuesday evening (UK time), with a prominent feedback button on the homepage asking for comments. We’ve produced a video guide to the new site, and an editorial explaining some of the changes, as well as some FAQs that we will update on an ongoing basis. This blog highlights some of the issues you have raised so far and what we are doing to address them. more…

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